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Professional Summary

·               Over 10 years of experience managing IT projects for Enterprise Applications (Fortune 100) with proven track record of delivering mid-size to large mission critical program/projects (including mergers/acquisition).

·               Industry best practices and processes enthusiast with emphasis on SDLC (Waterfall) and Agile (SCRUM).

·               Solid experience leading and carrying out all phases of SDLC lifecycle process for enterprise system development, from planning, analyzing, designing, developing, testing and implementation.

·               Extensive project/program management (PMO) experience with short term and multiyear projects/program of various sizes ranging from $200K to $2 million in budget and project staffing ranging from five to twenty five members.

·               Key contributions include initiatives prioritization, cost/benefit analysis, budgeting, project planning, mobilizing resources, managing stakeholder expectations, portfolio management, team building, identify risks, develop mitigating strategies and deliver upon commitments in a complex matrix organization.

·               Effectively led and supervised (employing, coaching, mentoring & motivating) geographically distributed and culturally diverse work-groups with a good understanding and knowledge of sourcing methodologies and operating models.

·               Exceptional ability to work with Product Owners, Subject Matter Experts, Users, Stakeholders, Sr. Management, onshore and offshore Project team in order to participate in decision process, status reporting, delivering and implementing complex projects.

·               Self-starter with ability to work under pressure with minimal guidance, think independently, multi-tasking, excellent analytical, communication and negotiation skills and rapidly adapting to new technologies and ideas.

 

Education: Master of Science, Computer Science, Sambalpur University, India.

 

Certification: Project Management Professional (PMP), Professional Scrum Master (PSM) and CTFL.

 

Technical Skills

 

PM Tools Business Analysis/QA Tools	: :	Rallydev, MS Project, MS Office, Sharepoint, PlanView, Clarity, PPM Optics. Axure, iRise, Quality Center, JIRA, Rational Clear Quest and BugZilla.
Technologies	:	OBIEE (BI), .NET, IBM Websphere/Weblogic, Data Warehouse, Mainframe, Pega, EMR.

 

Professional Experience

XL Group/XL Catlin, Hartford, CT                                        Jan15-Present

Sr. Project Manager

Managed several projects for the legacy XL’s claim platform that included automation of reconciliation process & other enhancement projects. A completely manual reconciliation process for payments & reserves from multiple third party administrators was automated in multiple phases. The first phase of the project included automation of the reconciliation process and the later phases of the project included removal of dependencies from other applications that also involved manual interventions.

Key Accomplishments: -

·   Ensured project phases are delivered on time as each phase of the project was a dependency on several other projects.

·   Delivered projects that involved cost savings to the organization by automating the processes which in turn resulted in decommissioning 2 environments that incurred huge maintenance costs every month.

·   Managed cross application projects as a sole project manager by overseeing activities and tasks involving multiple applications.

·   Applauded by senior management for succesful delivery of projects.

UnitedHealth Group, Hartford, CT                                      Mar 12-Jan 15

Scrum Master/Agile PM

Managed projects for the CareOne clinical application for migrating Community & State membership to the strategic CSP Facets claims platform and creating interfaces with different ASGs for data flow and claims processing.  Worked on enhancing the application to be in compliance with CMS standards, creating new workflows for different product groups to facilitate clinical business functions. Also, managed projects for the TricareOne M&V used as the clinical care management tool for the Military & Veterans, Pega business engine and NextGen EMR application.

Roles and Responsibilities: -

·   Performed the duties of Scrum Master including ensuring that the team follows the Agile methodology and values, facilitating Scrum activities, serving as gatekeeper for the team, communicating team progress, and removing impediments.

·   Mobilized the project team to get them in a position where they are able to comfortably start projects from sprint zero (resources, environments, etc.)

·   Ensured that user story grooming is achieved so that the stories are ready to start being implemented at the beginning of each sprint.

·   Organized and facilitated project meetings - iteration planning, daily stand-up meetings, retrospectives, release planning meetings and showcases etc.

·   Tracked and communicated team velocity through the use of burn down charts and sprint/release progress updates.

·   Ensured the scrum team is practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.

·   Worked with the team to define and deliver release/launch dependencies and collaborate with release manager to ensure deployment notes/changes are added to the release.

·   Participate proactively in developing and maintaining team standards, tools, and best practices.

·   Responsible for ensuring deliverables meet/exceed requirements and are consistent with prioritized organizational design, time, budget and quality standards by understanding organizational culture and processes.

Key Accomplishments: -

·   Managed multiple projects with multinational teams with strong leadership to hold program objectives as top priority.

·   Made critical decisions to support program objectives by evaluating project constraints and organizational strategy.

·   Awarded performance and recognition awards thrice within the first 2 years of service in the organization.

Aetna Health Care, Hartford, CT   Jan 12-Mar 12

Scrum Master

Aetna offers a broad range of traditional and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities and health care management services for Medicaid plans.

Roles and Responsibilities: -

·   Acted as Scrum master for cross-functional multiple scrum teams consisting of developers, designer and testers with a focus on guiding the teams towards improving the way they work.

·   Facilitated all Scrum ceremonies such as: Release Planning, Sprint Planning, Sprint Reviews, Sprint Retrospectives, Backlog grooming and daily Stand-up’s.

·   Closely tracked iteration progress across scrum teams and resolve blocking issues as necessary.

·   Monitored daily issues impacting the team, facilitate resolutions and escalation as necessary and provide application support.

Key Accomplishments: -

·   Successfully delivered major and minor releases/projects to client satisfaction supporting Agile methodology.

·   Made critical decisions to support program objectives by evaluating project constraints and organizational strategy.

Connecture, Inc. (Health care), Farmington, CT                                                    Aug 09-Dec 11

Project Manager/Scrum Master

Connecture develops software solutions for the health care industry. Worked on a number of projects that delivered applications involving a wide-range of automated solutions that include automated workflows, rating & underwriting tools, broker tools, automated renewal processing, product selection, sophisticated web-based applications, correspondence, business rules, etc., for the group and individual benefits industry with the different products like Medical, STD, LTD, Life, Dental, Vision, Medicare, etc.

Roles and Responsibilities: -

·   Worked with Product and business team in identifying the product backlog and prioritizing the requirements for sub setting and masking.

·   Contributed to product roadmap planning, scheduling projects for managed teams and coordinating across teams to build a cohesive roadmap schedule. Closely tracked iteration progress across scrum teams and resolve blocking issues as necessary.

·   Contributed to product roadmap planning, project scheduling and release management.

·   Developed sprint metrics to measure and help improve team effectiveness.

·   Facilitated cross-team coordination through reaching out to the larger organization for impediment removal.

·   Facilitated removing barriers that impact the team’s ability to meet goals/objectives and ensure cooperation across all roles and functions to prevent barriers from occurring.

·   Monitored daily issues impacting the team, facilitate resolutions and escalation as necessary and provide application support.

Key Accomplishments: -

·   Led the projects from initiation to closeout: Providence Health Plans, USAble Life, CBIA Choiceware, BCBS of Arizona, Priority Health, Health Plus, Health First (Group & Individual), Medica, CIGNA, Paramount & Bluegrass.

·   Projects delivered with high customer satisfaction and on schedule by adherence to project management guidelines – scope, change, schedule, risks, communications management, etc.

·   Implemented a parallel development environment allowing continued development throughout the software development life cycle and between release cycles.  Documented and managed the release process for assigned clients.

Symantec, Springfield, OR                                          Oct 07-Jun 09

Project Manager

Managed acquisition integration - This project merges financial modules of two ERP systems and downstream application and processes from Veritas (acquired by Symantec) into Symantec’s single process as well as Japan Buy/Sell Project followed by Enterprise Renewals Project. The combined total project budget was $5M.

Key Accomplishments: -

·   Championed a process improvement project by implementing a software solution that helped in defining the SDLC process leading to cost savings, business process improvement and reducing manual interventions which resulted in saving Symantec over $75K per year (Cost-benefit analysis).

·   Successfully led the coordination of infrastructure, development and business stakeholder teams through weekly releases.

·   Pioneered innovative team building and cross-functional project management techniques to expedite workflow, simplify processes, and reduce costs.

·                                Managed multiple projects & releases with multinational teams with strong leadership.

Capital One Financial Corporation, Richmond, VA                            Feb 05-Oct 07

Project Lead

Invention factory is a product development unit. Products are developed for different line of business (super prime, prime, mid-market and under-served markets) based on different marketing strategies. These products are built to fine tune risk models, understand and analyze changing customer behaviors thereby increasing long-term profitability. The successful tests are rolled out in BAU to a wider audience, utilizing the learning from the Factory, thereby maximizing product yield.

Key Accomplishments: -

·   Mastered in managing complex and major releases/projects in Waterfall as well as Agile environments by working closely with PMs, developers, users, business analysts and Operations group.

·   Mitigated risk factors through careful analysis, anticipated and managed change effectively in rapidly evolving business environments.

·         Promoted as Project Lead to manage 3 large sized projects.

·   Awarded Star excellence award for the successful completion of all the projects.

 

References: - Available upon request.